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Shipping policy
At Thoghai Boutique, we are committed to delivering your orders safely and promptly. Please review our shipping policy to understand how your purchase will reach you.
Order Processing
Orders are processed within 2–4 business days after payment confirmation.
Readymade blouse items may take 7–10 business days for processing before dispatch.
We do not process or ship orders on weekends or public holidays.
Shipping Methods and Delivery Times
We offer reliable shipping through trusted courier partners.
Standard Shipping (Domestic): Delivered within 5–7 business days after dispatch.
Express Shipping (Domestic): Delivered within 2–4 business days after dispatch.
International Shipping: Delivery times vary based on the destination, typically within 10–15 business days.
Please Note:
Delivery times may vary due to unforeseen circumstances like weather, strikes, or courier delays.
For international orders, customs clearance may add additional time.
Shipping Charges
Domestic Orders: Shipping charges start at ₹100 and may vary based on weight and location.
International Orders: Shipping charges are calculated at checkout based on destination and weight.
Free shipping is available for domestic orders above ₹3,000.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking details. You can track your package through the courier’s website or by contacting us for assistance.
Customs and Duties
For international orders, the recipient is responsible for any customs duties, taxes, or fees imposed by the destination country. Thoghai Boutique is not liable for these additional charges.
Undelivered or Returned Packages
If a package is returned to us due to incorrect address, refusal of delivery, or failure to collect, the customer will bear the cost of reshipping.
Please ensure the shipping address and contact details provided are accurate.
Lost or Damaged Shipments
In the rare case of a lost or damaged shipment, please contact us immediately at thoghaiboutique@gmail.com with your order details.
We will work with the courier to resolve the issue.
Contact Us
For any shipping-related questions or concerns, reach out to us:
Email: thoghaiboutique@gmail.com
Phone: +91 63819 42368
Address: 226/8, Manish Illam, Nearby Yash Sports Academy, Poonga Nagar, Tiruvallur - 602001
Thank you for choosing Thoghai Boutique! We look forward to delivering the beauty of our collections to your doorstep.
